Terms and Conditions

  1. All registration forms are to be completed and submitted to Acestes Training Centre at least 7 working days before the course start date via email (registration@acestes.sg).
  2. Upon registration, the course administrator will generate a payment advice to applicant within next working day. All payments must be made to Acestes Training Centre before commencement of the course otherwise there will be no guarantee of place in class.
  3. Course Fees are non-refundable once attendance is taken.
  4. Singaporean Citizens and PRs are required to attend at least 75% of training hours and pass the assessment to be eligible for training grant. If the claim for the grant is rejected by SSG for any reason whatsoever, the candidate shall pay the full course and assessment fees.
  5. Malaysian candidates need a valid work permit and are not eligible for any government grants.
  6. Course Schedules are subject to change if the minimum number of candidates for each class is not achieved.
  7. Acestes Training Centre reserves the right to change the date and venue of the course or cancel the course due to unforeseen circumstances.
  8. Candidates who fail their assessment may request for a reassessment date but payment of reassessment fees must be made in full before candidate sits for re-assessment, provided the reassessment must be completed within 60 days from the commencement of the original date. In the event the reassessment date falls after 60 calendar days or the candidate fails to pass the assessment for whatsoever reason, the candidate will have to pay for the full course fee.
  9. Postponement of course and assessment date is allowed once only, subject to approval on case-by-case basis. Candidate must provide valid reasons and submit documentary proof to justify on the appeal. If candidates fall sick on assessment date, MC must be submitted within 3 working days stating that candidate was unwell on the assessment date.
  10. Upon course completion, candidates will complete a survey conducted by SSG (TRAQOM- Training Quality and Outcome Measurement).
  11. Acestes Training Centre reserves the right to change these terms and conditions without prior notice.
  12. Acestes Training Centre reserves the right to reject candidates if he/she is – Disruptive during training – Does not meet entry requirements – Does not meet the terms and conditions stated above.